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Connecting Touché to SEOM for the 1st time
When
connecting for the first time with Touché, a check will be made
to ensure your SEOM database has been upgraded with the
necessary tables, indexes, and data. If Touché determines
any required item is missing, it will prompt you to upgrade your
database with a message like the one you see here.
Touché will add 11 new tables to your SEOM
database to support the Interactions, Lists, and User Defined
Fields - UDFs modules. 2 Indexes will be added to the
Customers table and 1 index will be added to the Notes table to
speed up searches and data retrieval.
Select "Yes" to upgrade your
database. If you do not want to upgrade at this time you
may select "No"; however, Touché
will terminate since it cannot
operate correctly without the upgrade.
Touché does not make any changes
to your SEOM tables nor does it alter any of your data.
However, as a precaution, you may want to backup your database
in the unlikely event something does goes wrong. With a
backup, you can always restore it to it's original state before
applying the Touché upgrade.
If you need help upgrading your
database, please feel free to contact
Tech Support. We are glad to help. |
