installation & quick start

Installing Touché

The installation for Touché is quite simple and straight forward.  You can press the Cancel button anytime to abort installing Touché on your computer.  The following steps will guide you through the installation:

• Download the installation file StdSetup.exe/EntSetup.exe from the download link sent to you after your purchase.

• Navigate to the folder where you saved the downloaded StdSetup.exe/EntSetup.exe file and run it.

• When the setup program is displayed you may begin installing Touché  .

• While at the welcome screen, click the Next button to process with the installation

• While at the license agreement screen, read the license agreement.  Accept the license and then press the Next button, or decline the license agreement and press the Cancel button.

• While at the Start Menu Folder, you can accept the default menu folder name, or change it to whatever you like.  When you are done, press the Next button to continue with the installation.

• When you arrive at the Select Additional Tasks screen, you can choose to have a desktop icon/short cut placed on your desktop for easy access to Touché .  You can also choose to create a Quick Launch icon for the Quick Launch toolbar.

• The Ready to Install screen displays the previous choices you've made.  Click on the install button to install Touché.

• When the installation is complete a finish button will be displayed.  Click on the finish button to finish installing Touché.

Now that you have finished installing Touché on your computer, it is ready for you to run.  If you choose to have a desktop icon placed on your desktop, or a quick start icon placed on your quick start toolbar then you can click on either one to start Touché  .  If you did not choose those options then you will need to go to the start menu button for Windows XP or Windows Vista, Windows 7, and find the program group and start Touché from there.

Locating the SEOM database for your Store

Standard Edition

Touché will locate the SEOM database for your store in the following manner:

1. Touché will first look for the StdSettings.cfg found in your user profile Touché directory locate in documents and settings.

2. If a SEOM database four your store is defined in the StdSettings.cfg file then Touché will open this database, and be ready run with the data contained in this database.

3. If there is no SEOM database for your store defined in the StdSettings.cfg file then Touché will look in the default Stone Edge directory and look at the last store opened when you last closed Order Manager.

4. If the Stone Edge directory can not be found or the last store opened in Order Manager can not be determined then Touché will continue to load.  When Touché has finished loading you will notice all of the buttons on the ribbon bar are disabled except for the "Select" button.  You may use this button to help locate an SEOM database for your store.

5. Once you have connected into your store, Touché is ready to begin.

Enterprise Edition

Enter the sever and database name into the appropriate text box.  Click on the "Connect" button to connect to your database.  Be sure to spell the name of the server and database correctly or else you will not be able to connect and run Touché.

In the event Touché is unable to locate your server or database, an error message will appear.  Double check the spelling of the server or database name.  Try to connect again.

Once you are connected, the regular splash screen will appear showing you Touches' progress loading and eventually the dashboards will appear indicating Touché is ready to use. 

When connecting for the first time with Touché, a check will be made to ensure your SEOM database has been upgraded with the necessary tables, indexes, and data.  If Touché determines any required item is missing, it will prompt you to upgrade your database with a message like the one you see here.

Select "Yes" to upgrade your database.  If you do not want to upgrade at this time you may select "No"; however, Touché will terminate since it cannot operate correctly without the upgrade.

Touché does not make any changes to your SEOM tables nor does it alter any of your data.  However, as a precaution, you may want to backup your database in the unlikely event something does goes wrong.  With a backup, you can always restore it to it's original state before applying the Touché upgrade.

If you need help upgrading your database, please feel free to contact Tech Support.  We are glad to help.